Professional Services Automation
Emphasize the professional in your professional services firm
In organisations focused on providing professional services, efficiency is a primary concern. Such businesses are challenged with selling an intangible product which is ever-changing and difficult to quantify. Profitability requires that projects are estimated correctly, completed on time and meet customer requirements.
Challenges facing today’s professional services firm include:
- Understanding the requirements and executing on them daily are two different things. Time and expense transactions need to be captured by your employees easily, while they're on the job. The data they enter needs to feed directly into the billing system, as well as costed back to specific projects so that revenues can be appropriately recognized.
- Inventory issues and other costs such as employee related-expenses need to be available for the same systems so billing cycle times are reduced and true profitability can be measured.
- Finally, executives need roll-up visibility of performance, utilisation, and profitability across all their projects so they can allocate resources appropriately and manage their organisation according to strategy.
Professional Services Solutions from ePartners
ePartners deliver the solutions that let your firm focus on outstanding service
Expanding the use of information technology is the best way to add greater value while supporting more cost-effective operations. An affordable computing infrastructure makes it easy to share data for effective decision-making. Equally important, deploying advanced technologies allows your professional services organization to work as one integrated team, including both internal operations and outside business partners and customers. All this is particularly true for growth-oriented professional service firms, seeking to grow and thrive in an increasingly competitive environment.
Key benefits of ePartners PSO Solution Series:
- Reduced costs
- Increased revenue and profitability
- Greater visibility into the organization
- Improved resource utilization
- Improved team collaboration
- Process improvement across the service life cycle
- Greater customer satisfaction and loyalty
- Reduced billing cycle time
- Minimized revenue leakage
- Performance data integration
- Improved service agility
- PSO
Fact Sheet
- PSO
Add-On Brochure
- Microsoft® PSO
for Dynamics™ AX
- ePartners® Digital
Dashboard Brochure
- Microsoft® Business
Scorecard Manager Fact Sheet
- Microsoft® Dynamics™ AX
and SQL Server 2005
- Microsoft® Dynamics
CRM 3.0 Review Guide
- Understanding
BizTalk Server 2006
- Microsoft® Dynamics™ AX
- BizTalk White Paper