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Business Solutions For
Professional Services Firms

In professional services, efficiency is a primary concern. Businesses are challenged with selling an intangible product which is ever-changing and difficult to quantify. Profitability requires that projects are estimated correctly, completed on time and meet customer requirements.

Expanding the use of information technology is the best way to add greater value while supporting more cost-effective operations. An affordable computing infrastructure makes it easy to share data for effective decision-making. Equally important, deploying advanced technologies allows a professional services organization to work as one integrated team, including both internal operations and outside business partners and customers. All this is particularly true for growth-oriented professional service firms, seeking to grow and thrive in an increasingly competitive environment.

Key Professional Services Solutions

ePartners can deliver solutions that let your firm focus on delivering outstanding services.

Microsoft DynamicsGP

Microsoft Business Solutions for Field Service– Great Plains Microsoft Business Solutions for Field Service Management–Great Plains is a total solution for organizational profitability and customer satisfaction. The combination of a complete field service solution with superior business management capabilities helps you manage all aspects of your operations.

Microsoft DynamicsNav

Microsoft Business Solutions – Navision Microsoft Business Solutions – Navision makes it profitable for you to deliver superior customer service because you always have the accurate, up-to-date information you need to control costs, organize your service resources for maximum efficiency, and provide better service. It helps you establish long-term relationships with your customers with functionality including service contract management, and consistent logging and tracking of equipment and services. Microsoft Navision also helps you manage a broad range of other business areas according to your particular needs. You can add functionality as you need it, and grow at your own pace.
Microsoft DynamicsSL

Microsoft Business Solutions for Field Service – Solomon With full integration to financial modules, Microsoft Business Solutions for Field Service Management – Solomon offers a comprehensive solution that automates all operational and accounting areas of a service business. Microsoft Field Service Management supports automation of service call processing and dispatching, full management of service contracts from quotation to renewals, equipment management including both routine and unscheduled maintenance, and full invoicing capabilities, including contracts, time and material, and flat rate.

Microsoft DynamicsCRM

Microsoft Customer Relationship Management (CRM) Microsoft Business Solutions CRM helps your business increase sales success, deliver superior customer service, and make informed business decisions.

Microsoft CRM integrates with Microsoft Office, Microsoft Business Solutions for Financial Management, and other business systems to give employees a complete view of customer information. The ease of integration with Microsoft Office is of particular value—enabling staff to access Microsoft CRM information from Microsoft Office Outlook and work online or offline with access to sales functionality.
Microsoft SharePoint

Microsoft SharePoint Portal Server 2003 Enables a single point of access to multiple systems such as Microsoft Office System programs, business intelligence and project management systems, and existing line-of-business applications. The portal provides flexible tools for deployment, development, and management, all of which enable the portal to grow with your organization’s needs.

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